This article was originally published March 1, 2024, and has been updated to reflect the current Broadway transfer of JOB.
A handful of decades ago, the internet was a database utilized mostly for research and daily life convenience. Today, it has expanded into an entire dimension that most people live with one foot in, while the other is planted increasingly loosely in the physical world. Thanks to the rapid development and popularization of social media鈥攑lus smartphones allowing us to take miniature computers everywhere we go鈥攅ntire friendships, hobbies, and jobs are now based entirely in the digital realm. For better or worse, it鈥檚 a place we all go to. But, as the online universe continues to expand with each new post and photo and website, who is there to control the negative forces?
Max Wolf Friedlich's JOB, now running on Broadway at the Hayes Theater in a limited engagement through September 29, asks those uncomfortable questions. It follows Jane鈥攑layed by Helstrom star Sydney Lemmon鈥攁 content moderator on mandatory leave from work who, in order to return, must be cleared by a psychologist. Holding her fate in his hands, Succession star and Broadway vet Peter Friedman plays Lloyd, a therapist specializing in 鈥渓ost causes鈥� who, from the moment he meets Jane, realizes his future is similarly in her hands. Though Lemmon and Friedman have both appeared on the hit HBO series Succession, their scenes were shot separately, making this their first true performance together. But their somewhat serendipitous first meeting was not in rehearsals for JOB. 鈥淲e were absolute ships in the night on 厂耻肠肠别蝉蝉颈辞苍鈥�but we came in on the same plane, and arrived in Dundee [to film] at the same time in the lobby of the hotel,鈥� says Friedman.
The pair have spent a lot of time together since then. They first performed JOB at the Soho Playhouse in 2023, then again in an encore run at the Connelly Theatre earlier this year. Strong word of mouth and ticket sales led to the show's current Broadway transfer. Now, the pair stand-off onstage each night in both a collision and collaboration of their character鈥檚 opposing generations, genders, and beliefs鈥攁s Lloyd challenges Jane鈥檚 outlook on the largest stressors in her life: her career, the state of the world, and the state of the internet, all of which have left her both desperately hopeless and fervently motivated to try to make some kind of difference.
The psychological thriller places a lens on the simultaneously powerful and powerless person who, in what is described by Jane onstage as a relentless act of self-sacrifice, must eliminate some of the most incomprehensibly egregious content from the internet: images of war crimes, torture victims, child abuse, and more. Though there are countless bots that, using artificial intelligence鈥檚 pattern recognition, can flag text posts, photos, and videos for harmful or disturbing content, things can fall through the cracks, and bots鈥攍acking humanity鈥攃an have trouble distinguishing between your grandmother鈥檚 step-by-step photos of her roast recipe, or something no human eyes should see. Content moderators are the real people who have to see the unseeable to prevent anyone else from ever having to look at it.
鈥淚t鈥檚 been really interesting how history is unfolding in real time online,鈥� says Lemmon, who notes that she tries to limit her daily Instagram usage to just 15 minutes a day, while also admitting she often greatly exceeds that number. 鈥淚鈥檝e had a lot of people come up to me after the show who work in tech鈥攍ike people who work at Instagram or at Google, and there鈥檚 always a white-knuckle grip on my arms saying,鈥�This is exactly what it鈥檚 like.鈥�鈥�

Whether Jane鈥檚 breakdown is a sudden one caused by the horrendous images she sees due to her job, or a gradual one that has brewed throughout her life due to the darkness that already existed in the world, remains a constant debate in Job. While Lloyd sees the internet as a dark place, Jane constantly reminds him that the internet doesn鈥檛 do bad things, people do.
Friedman, whether due to being of the same generation as Lloyd or just out of personal opinion, sides with Lloyd on the tumultuous state of the internet. 鈥淚鈥檓 glad I don鈥檛 feel the pressure to do social media,鈥� he says, expressing that he feels 鈥渆xcused鈥� from what, for many, has evolved into a perpetual social obligation.
Though JOB places a chilling spotlight on one extreme consequence of the internet, the unlimited expansion of technology provides even more opportunity to harm by artificially creating content. 鈥淚t鈥檚 scary. If AI is really as potent as they say it is? We鈥檙e in trouble,鈥� says Friedman. This sparks a mid-interview discussion between Friedman and Lemmon about articles they鈥檇 read on artificial intelligence, like Tyler Perry鈥檚 , where the filmmaker shared his conflicted feelings on how AI could both eliminate excess time and effort, like traveling to filming locations for weather or scenery that can be artificially generated, but therein could also eliminate the jobs of the crew that help transport equipment from place to place. As the discussion goes on, it鈥檚 evident that Lemmon and Friedman chat often about news and developments regarding the themes in JOB.

Though, in ways that could only be revealed by a major plot twist that certainly won鈥檛 be spoiled here, Lemmon and Friedman (particularly one of them鈥攂ut again, spoiler) aren鈥檛 at all like their characters, they鈥檙e existing in the exact same world as them. While most plays have some fictional aspect to them, as the audience trickles into the Connelly Theatre each night with a playlist of 2019鈥檚 top radio hits playing throughout the theatre, they鈥檙e looking into a reflection of their own reality that Friedman and Lemmon are embodying over and over again.
鈥淲hatever good comes out of [the internet], it鈥檚 going to go equally in the other direction,鈥� says Friedman of the constant dueling energy online between those who use it as a tool to connect, and those who use it to engage in conflict.
One of Jane鈥檚 several contemplative spirals shown in JOB is her inner turmoil regarding the responsibility of everyday people to make the world a better place, and how for many, their attempts exist in a vacuum online rather than making real changes in real life. But then, Jane鈥檚 work online is what protects people in real life from the harm that can come from one rogue image or video鈥攁t the cost of repeatedly harming her own mind. Lemmon notes that whether you鈥檙e a content moderator or a creative, it鈥檚 a hard line to toe. 鈥淚 think people want to do something, but there鈥檚 also virtue signaling and it鈥檚 hard to find a balance between being effective and being a mouthpiece because you feel social pressure to speak up. So, I don鈥檛 have the answers, but I鈥檓 seeking them like every other member of my generation,鈥� she says.

With the play鈥檚 unexpected ending鈥攚here all the questions of humanity and morality click and come full circle, just for it all to be upended, leaving us as rattled as Jane was at the start鈥擣riedman and Lemmon admit to having more questions than answers themselves, but in a constructive and cathartic way. Ultimately, that's how JOB keeps the discussion going, and what forms a well-rounded piece of art: one Lemmon and Friedman are happy to repeat every night鈥nd for a third engagement.
As Friedman says: 鈥淲hen you have something that鈥檚 solid and so meaty to work on, you鈥檙e not going to let it go after six weeks.鈥�